The Linen Depot Logo

About these Terms and Conditions

This website is operated by Home Style Depot Limited (referred to in these Terms and Conditions as "we", "us" or "our"). These terms apply to your purchase of products via our website.

Your access to and use of this Website ( ("Website") is subject to these Terms and Conditions. If you do not agree to these terms, you may not use this site. These Terms and Conditions (and the products sold by us) are to be governed and interpreted in accordance with New Zealand law.

These Terms and Conditions together with your order and our confirmation constitute the entire Contract between us and you for the supply of products you have ordered. No other Terms and Conditions will apply. The Contract cannot be varied unless we agree to vary it in writing or by email.

Use of the Website

We will use all reasonable endeavours to ensure that the Website operates reliably and consistently but does not warrant that the use of the Website will be uninterrupted or error-free or that the Website or the server that makes it available is free of any virus or other harmful elements.


We have done our best to display as accurately as possible the colours of the products shown on this Website. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

Correction of Errors and Inaccuracies; Limitations on Quantity

Whilst we makes every reasonable effort to present accurate information on this Website, the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologise for any inconvenience this may cause you. If you are not fully satisfied with your purchase please see our returns policy for details on how to obtain a refund.

Order Process

You may order products from us by completing and submitting the checkout process on the Website. You must provide all required information (including name, email address, delivery address and payment details) or we may not be able to process your order.

Orders and Delivery

An order made via this site is an offer to purchase one or more products. When we receive a valid order from you, we will accept this offer by confirming via email that we have received and are processing the order.

We will deliver the products by courier to the New Zealand delivery address nominated by you. Please note, we do not deliver to either the Chatham Islands or Stewart Island. Where a signature cannot be obtained, our courier will leave a card with a number you can call, to arrange delivery or pick up another time.

Any time stated for delivery is an estimate only. We will notify you of any significant delay however no claim shall be made by you on account of late shipment, or delivery however caused.

Cancellation of orders

We may cancel an order any time prior to our order confirmation.

Also, where products are listed on the Website with an incorrect price or with incorrect information, we reserve the right to cancel your order (regardless of whether you have made payment for that order). Where you have already made payment for an order that is subsequently cancelled by you, we will refund the amount paid by you in relation to that order.


All orders are subject to the availability of products. If for any reason a product is not available, we will endeavour to notify the non-availability on the Website. We may revise the range of products or the specification of any product at any time and without notice to you.


Except where specifically stated in relation to a particular product, the prices for the products are shown in New Zealand dollars (NZD) including GST. (Error & Omissions Excepted).

All prices exclude freight charges (unless specified). The anticipated delivery charges will be notified to you prior to you completing the order.

Title and Risk

Title and risk in the products passes to you when they are delivered to the delivery address indicated in your order.

Returns Policy

We offer a [14] day returns policy. If you are not 100% happy with the product, or change your mind please complete the returns form and send the product (together with your receipt as proof of purchase) back to us within 14 days of the date you receive your product. All we require is that the product is returned unused, in the original packaging and has any tags intact. We will give you a refund or supply a replacement product as requested in your returns form.

This returns policy is applicable to all purchases made from and does not limit your rights under the Consumer Guarantees Act.

Click here to download the Home Style Depot's Returns form

To return a product to us:

1.Complete the returns form which you can download above. If you cannot print the returns form, please include a note with the purchaser's name, address, e-mail address and order number if known.

2.Send returns to:

a.6 Ingot Place, Silverdale, Auckland 0994, New Zealand.

3.For additional information on our returns policy, please contact 0800 546363

Consumer Guarantees Act not to apply

You agree that if you are in trade, the provisions of the Consumer Guarantees Act 1993 are excluded.

Privacy policy

All personal information we collect is collected and held in accordance with our Privacy policy which you can access here.

Stay In Touch

Receive email updates with our latest arrivals, sales & a few sneak peaks.